11318/A Aluminum Sheet Rolls "Alcoa Steel" HO Scale

It’s been almost two months since I placed my order and have not heard from them. I’ve reached out multiple times and No response. Straight to voicemail. They received my payment and when I call, I don’t get anybody to answer or call me back. I’ll be contacting PayPal soon to take of this as this is absurd. I understand everything is hand made but at least answer the phone and or call back.

Nice products but the worst customer service. Waiting weeks for shipment contacted several times but no reply's. I had similar problems with the first two orders from these people but still gave them a third chance. My mistake! It won't happen again. Will soon be contacting credit card company to start fraud case!

Very well done!